My Personal Empowerment Programme is a flexible, modular approach to training and development, in which the modules can be selected that best suit an individual or organisation’s requirements. Each module has two levels – that of the overview, in which a  rudimentary understanding is given of the subject matter, and the comprehensive version in which the subject is dealt with in detail, including role-plays and scenarios in which real-world situations are simulated. The programme is designed to develop a well-rounded set of capabilities, touching every aspect of business performance as well as life skills.

The following modules are available for incorporation into your tailored programme:

Seeing ‘big pictures’; finding common objectives; identifying agendas; surfacing assumptions; exploring alternatives; getting to yes

Words and language and their use and value; recognising non-verbal signals; active listening; articulation; metaphors. Purpose of presentation; use of pictures and diagrams; rules of text size and font; animations; voice modulation; involving the audience; recognising and dealing with disruptors. Facilitator roles, perspectives, activities; identifying personality types; coping with conflicts; getting consensus; gaining commitment to contribution.

Identifying the core problem; getting to root causes; dealing with external constraints; gaining consensus; defining the future desired reality; roles and responsibility; initiative interdependence.

Principles of Leadership; Differences between Management and Leadership; Situational Leadership; WISE Leadership; Mentorship process; Case Studies

Business Ethics Defined; Myths of Business Ethics; Principles of ethics; Ethics Management Programmes; Codes of Ethics and Conduct; Ethical Dilemmas; Corporate Governance; Case Study: Enron

The nature of change, when change management starts, the variables of change, understanding beliefs and assumptions, values and their effect on behaviour.

Organisation as a ‘system’; Sustainable Value; The Marketing Mix; SWOT analysis; The Boston Matrix; Porter’s Value Chain; Balanced Scorecard.

Components of Culture – Norms, Folkways, Mores, Taboos, Sanctions; Deviance; The Johari Window; Cultural Hot Spots; Handling Cultural Differences; Business Customs in different cultures.

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